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You may have questions and chances are, we’ve answered it in our Frequently Asked Questions section. For an immediate answer, that’s the place to look. If you can’t find your answer there, use the form below to submit your question. You should receive an answer within 1 business day or on the next scheduled workday.

DO NOT include personal or private information in your question.

 Call Us

Report a Lost/Stolen - ATM/Check Cards

24 hours a day, 7 days a week


Automated Telephone Banking

24 hours a day, 7 days a week


Toll Free

Personal Banking


International Callers

Calling outside of the U.S.

(your country's exit code) 1-877-247-8018


Banking Operations


 Mail Us

Mailing Address

Bank X
PO BOX 509127
San Diego, CA 92150-9948

Next Day Letters via US Postal Service
(USPS Overnight-Express Mail®)
A 1 to 2 day delay in delivery could result.

Special Delivery

Bank X
Attn: (department/staff name)
4350 La Jolla Village Dr.
Suite 140
San Diego, CA 92122

Phone: 1-877-247-8018

Methods Available Include:
UPS, FedEx, DHL, Next Day, etc.

Bank X accepts applications for accounts only through this website. View our products and services for details of accounts and services.

 Office Hours
Standard Bank X Schedule 2018 2019
New Year's Day Jan 1 Jan 1
Martin Luther King Day Jan 15 Jan 21
President's Day Feb 19 Feb 18
Memorial Day May 28 May 27
Independence Day Jul 4 Jul 4
Labor Day Sept 3 Sept 2
Columbus Day Oct 8 Oct 14
Veteran's Day Nov 12 Nov 11
Thanksgiving Day Nov 22 Nov 28
Christmas Day Dec 25 Dec 25

Office Hours of Operation
9:00 AM - 5:00 PM PT
Monday - Friday

Telephone Hours of Operation
6:00 AM - 6:00 PM PT
Monday - Friday

Internet Banking
24 Hours

Bill Payment
24 Hours