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You may have questions and chances are we've answered it in our Frequently Asked Questions section. For an immediate answer, that's the place to look. If you can't find your answer there, use the form below to submit your question. You should receive an answer within 1 business day or on the next scheduled workday.

Email Us

DO NOT include personal or private information in your question.


Questions are limited to 500 characters or less. If you would like to submit a question longer than 500 characters, please email the question to customerservice@bankx.com Bank X may use in whole or in part the submitted question within our knowledge base. All questions will be reviewed prior to any publication.

Call Us

Mail Us

Mailing Address

Bank X
PO BOX 509127
San Diego, CA 92150-9948

DO NOT SEND
Next Day Letters via US Postal Service (USPS Overnight-Express Mail®)
A 1 to 2 day delay in delivery could result.

Special Delivery

Bank X
Attn: (department/staff name)
4350 La Jolla Village Dr. Suite 140
San Diego, CA 92122

Methods Available Include:
UPS, FedEx, DHL, Next Day, etc.

Bank X accepts applications for accounts only through this website. View our products and services for details of accounts and services.

Office Hours

Standard Bank X Schedule 2018
New Year's Day Jan 1
Martin Luther King Day Jan 15
President's Day Feb 19
Memorial Day May 28
Independence Day July 4
Labor Day Sept 3
Columbus Day Oct 8
Veteran's Day Nov 12
Thanksgiving Day Nov 22
Christmas Day Dec 25

Office Hours of Operation
9:00 AM - 5:00 PM PT
Monday - Friday

Telephone Hours of Operation
6:00 AM - 6:00 PM PT
Monday - Friday

Internet Banking
24 Hours

Bill Payment
24 Hours

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